Return & Replacement Policy
Effective Date: 02-02-2026
buyonlinekey.com sells genuine software License Keys which will be delivered on your Email Id. There is no box pack delivery of products.
Please read this policy carefully.
Refunds or Replacement
Since Software keys are digital products, Once a key has been delivered to your email, it cannot be returned or replaced, except in the case of a proven technical issue caused by us. We recommend to review product specification and hardware compatibility before placing order.
Exceptions for Refunds or replacement
We offer refunds or replacement in the following circumstances:
No Product Key Delivered : If you do not receive product key on your email. Then we will provide you the product key on your email or refund the 100% purchase amount as per customer’s wish. Refund will be processed within 3 working days after receiving customer complaint email.
Wrong Product Key Delivered : If you receive a product Key that differs from what you have purchased. Then We will provide you the correct key on your email or refund the 100% purchase amount as per customer’s wish. Refund will be processed within 3 working days after receiving customer complaint email.
Non-Working Key : If the Product key provided is invalid or blocked and cannot be activated. In this case we provide replacement of the product key purchased or refund the 100% purchase amount as per customer’s wish. Refund will be processed within 3 working days after receiving customer complaint email.
In all these cases, kindly contact our customer support team via email at indiajmdsales@gmail.com from your registered email id within 32 days of purchase to request a refund or a replacement.
How to Request a Refund
If you think you are eligible for a refund, please follow these steps :
Contact us via email at indiajmdsales@gmail.com from your registered email id with your order details and a description of the issue.
Our support staff will review your request and, if necessary, request additional information to process your claim.
Once your claim is approved, we will issue a refund to your original payment method.
Contact Information
For any questions regarding our policy, feel free to contact us at : indiajmdsales@gmail.com