Cancellation policy
Effective Date: 11-12-2024
buyonlinekey.com sells genuine software License Keys which will be delivered on your Email Id. There is no box pack delivery of products.
Please read this policy carefully.
Cancellation
Since Software keys are digital products, Once a key has been delivered to your email, it cannot be Cancelled, except in the case of a proven technical issue caused by us. We recommend to review product speciation and hardware compatibility before placing order.
Exceptions for Cancellation
We offer order cancellation in the following circumstances:
No Product Key Delivered : If you do not receive product key on your email. Then we will provide you the key on your email immediately or refund the 100% purchase amount as per customer’s wish. Refund will be processed within 3-5 working days after receiving customer complaint email. Refund will be processed within 3-5 working days after receiving customer complaint email.
Wrong Product Key Delivered : If you receive a product Key that differs from what you have purchased. Then We will provide you the correct key on your email immediately or refund the 100% purchase amount as per customer’s wish. Refund will be processed within 3-5 working days after receiving customer complaint email.
Non-Working Key : If the Product key provided is invalid or blocked and cannot be activated. In this case we provide immediate replacement of the product key purchased or refund the 100% purchase amount as per customer’s wish. Refund will be processed within 3-5 working days after receiving customer complaint email.
In these cases, kindly contact our customer support team within 7 days of purchase to request a refund or a replacement.
How to Request a Refund
If you think you are eligible for a refund, please follow these steps :
Contact us via email at [email protected] with your order details and a description of the issue.
Our support staff will review your request and, if necessary, request additional information to process your claim.
Once your claim is approved, we will issue a refund to your original payment method.
Contact Information
For any questions regarding our policy, feel free to contact us at : [email protected]
Privacy policy
This Privacy Policy applies to buyonlinekey.com
Buyonlinekey.com knows the importance of maintaining your privacy. We value your privacy and really appreciate your trust in us. This Policy contains description of how we treat user information received on https://22s.3ae.myftpupload.com and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online buyers. By visiting and using our website, you will have to agree to this Privacy Policy.
Buyonlinekey.com is a property of JMD Sales India (A proprietorship firm), having it’s GST Number as 07BDYPB5901P1ZY and registered office at 502-B, HEMKUNT CHAMBERS, 89,, NEHRU PLACE, New Delhi,
Delhi, 110019.
Information we collect
Contact information. We might collect your name, email address, mobile number, phone number, street, city, state, pincode, country and ip address.
Payment and billing information. We might collect your billing name, billing address and payment method when you purchase any product from buyonlinekey.com. We Never collect your credit card number or credit card expiry date or any other details related to your credit card on our website. Credit card information will be obtained and processed by our online payment partner Payumoney.
Payumoney accepts payment from all major bank Credit Cards, Debit Cards & Netbanking. It accepts payment from various Wallets and UPI Apps also.
Information you post. We collect information you post in a public space on our website or on a third-party social media site belonging to Buyonlinekey.com.
Other information. If you visit our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages visited. We might also collect the type of mobile device you are using, or the version of the operating system on which your computer or device is running.
We collect information in different ways.
We collect information directly from you. We collect information directly from you when you register for purchase products. We also collect information if you post a comment on our websites or ask us a question through phone or email.
We collect information from you indirectly. We use tracking tools such as Google Analytics, Google Webmaster, browser cookies and web beacons to collect information about your usage of our website.
We get information about you from third parties. For example, if you use any integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.
Use of your personal information
We use information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
We use information to respond to your queries or to confirm your registration for an event or contest.
We use information to improve our products and services and to customize your experience with us.
We use information to look at site trends and customer interests to make our website and products better. We combine information we get from you with information about you we get from third parties.
We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting.
We use information to send you transactional communications. We might send you emails or SMS about your account or a product purchase.
We use information as otherwise permitted by law.
Sharing of information with third-parties
We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors.
We will share information with the event organizers and other parties responsible for fulfilling the purchase obligation. The event organizers and other parties may use the information we give them as described in their privacy policies.
We will share information with our business partners. This includes a third party who provide or sponsor an event, or who operates a venue where we hold events.
We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may share it if a government agency or investigatory body requests. We might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.
We may share information for reasons not described in this policy. We will tell you before we do this.
Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are given below:
Mr. Manoj Batra
502-B, HEMKUNT CHAMBERS, 89,, NEHRU PLACE, New Delhi,
Delhi, 110019
Phone: +91-8377021523
Email: [email protected]
If you have any questions about this Policy or other privacy concerns, you can also email us at [email protected]
Updates to this policy
This Privacy Policy was last updated on 09.10.2020. From time to time we may change our privacy policy. We will notify you of any material changes to this policy as required by law. We will post an updated copy on our website. Please check our site periodically for updates.
Jurisdiction
If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.
Return/Refund & Replacement Policy
Effective Date: 11-12-2024
buyonlinekey.com sells genuine software License Keys which will be delivered on your Email Id. There is no box pack delivery of products.
Please read this policy carefully.
Refunds
Since Software keys are digital products, Once a key has been delivered to your email, it cannot be returned, except in the case of a proven technical issue caused by us. We recommend to review product speciation and hardware compatibility before placing order.
Exceptions for Refunds
We offer refunds in the following circumstances:
No Product Key Delivered : If you do not receive product key on your email. Then we will provide you the key on your email immediately or refund the 100% purchase amount as per customer’s wish. Refund will be processed within 3-5 working days after receiving customer complaint email.
Wrong Product Key Delivered : If you receive a product Key that differs from what you have purchased. Then We will provide you the correct key on your email immediately or refund the 100% purchase amount as per customer’s wish. Refund will be processed within 3-5 working days after receiving customer complaint email.
Non-Working Key : If the Product key provided is invalid or blocked and cannot be activated. In this case we provide immediate replacement of the product key purchased or refund the 100% purchase amount as per customer’s wish. Refund will be processed within 3-5 working days after receiving customer complaint email.
In these cases, kindly contact our customer support team within 7 days of purchase to request a refund or a replacement.
How to Request a Refund
If you think you are eligible for a refund, please follow these steps :
Contact us via email at [email protected] with your order details and a description of the issue.
Our support staff will review your request and, if necessary, request additional information to process your claim.
Once your claim is approved, we will issue a refund to your original payment method.
Contact Information
For any questions regarding our policy, feel free to contact us at : [email protected]
My Account Data
Customer will have to take back up of his data regularly like order details, ordered product, invoices as we can delete all website data any time in case of any emergency occurred.
SHIPPING POLICY
We always try to dispatch all physical orders within 0 – 3 working days subject to availability of stock & number of orders. All Digital delivery orders will be dispatched within 1 working day. The expected delivery time will be as below unless unforeseen circumstances.
Delhi NCR 1 – 3 Days After Dispatch
All Metro Cities 3 -5 Days After Dispatch
Northern India Except Jammu & Kashmir 3-5 Days After Dispatch
Southern India 5 – 7 Days After Dispatch
Northeast & Jammu & Kashmir 7-10 Days After Dispatch
We provide Free Standard Delivery To all our Customers.
Note :
JMD Sales India shall not be held responsible for any delay in delivery of Product due to circumstances which are beyond control. eg. Lock Down, Natural Disasters, Pandemic/Epidemic
